Why CLS Continuing Care?



Save the Date

2013 Conference

HealthCare Service Excellence Conference

Patient Experience Thought Leadership

Our 17th Annual Conference will be held at the Hilton Long Beach in Long Beach, CA on February 6, 7, and 8, 2017. The National Symposium for HCAHPS Sustainability is on Feb 6. Visit www.healthcareserviceexcellence.com for more details.

A Total Performance Improvement System


CLS improves cost, increases revenues, reduces staff turnover and improves resident satisfaction.

Through a customized and consultative approach, we customize a transformation process based on the specific needs of each of your facilities to assure a strategic, integrated, and sustained performance improvement.





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